Chris Carter at La Tercera asked a wonderful question last week.
What do you see as our plan for replacing our current Chromebook fleet? I've been noticing quite a few with track pads that are wearing out, (click functionality marginal at best on some machines) and there's some general heavy wear on many units. (cracked casings and scratched displays) While the units aren't broken or beyond use, is this something for which we should submit a ticket as they approach their shelf life for IT to evaluate?
Except for a small number of replacements we've received, the CBs we currently have deployed are approaching three years of use. Do we have a target for use time before considering replacement?