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Technology Support Numbers

OAUSD has recently implemented two resources to support families during the Distance Learning modality:

1) 24/7 message line: 707-765-4312

This number is available at any time during the course of Distance Learning. Your call will be picked up by a messaging system that will forward your support request to the appropriate department for resolution of the issue you are facing. The following information should be provided for us to expediently resolve your issue:

a) Name
b) Callback number
c) Student affected by the issue
d) Applicable school site

2) Early morning hotline: 707-210-2602

This number is active on weekdays from 8am to 9am and is designated for support related to early morning connectivity issues affecting your ability to attend scheduled Zoom meetings. A live person will field the call to walk you through a resolution to the issue you are facing.